Fraud Business Analyst

At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll treat colleagues and customers with fairness and Show Respect, and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact.

Role: Fraud Business Analyst

Location/Office Policy:  Central Park, Dublin 18 - onsite 3 days a week

• Do you enjoy collaborating with cross functional teams and influencing business direction with data-backed evidence? 
• Do you actively seek opportunities for innovation and continuous improvement?

What is the Role:

We are looking for a highly analytical and detail-oriented Fraud Business Analyst to support fraud prevention, detection, and investigation initiatives. The role sits at the intersection of business, technology, and financial crime operations, ensuring effective translation of regulatory, operational, and fraud-risk requirements into scalable solutions.

The ideal candidate will have strong experience in fraud, financial crime, or risk domains, along with solid business analysis capabilities.

Our team sits at the intersection of fraud strategy, data, and technology, working with leading fraud platforms to deliver advanced, analytics-driven solutions.

You will have the opportunity to work on complex, real-world fraud challenges — from designing data-driven fraud use cases to shaping decisioning frameworks that directly improve detection outcomes and customer experience.

The role offers strong exposure to senior stakeholders, cross-functional teams, and end-to-end delivery, providing a platform to build both domain expertise in fraud and deep technical-functional capability.

Key accountabilities:

• Gather, analyse, and document business, functional, and data requirements for fraud and financial crime initiatives
• Translate regulatory and fraud-risk requirements into business processes and system solutions
• Produce artefacts such as BRDs, FRDs, user stories, process maps (AS-IS/TO-BE), and data models
• Support implementation and enhancement of fraud detection systems, transaction monitoring, and case management platforms
• Work on the fraud use cases like Transaction monitoring, Fraud detection and prevention strategies, and Case investigation workflows to analyse fraud patterns, trends and root causes using data insights
• Define controls, KPIs and reporting mechanisms for fraud operations
• Collaborate with cross-functional teams including, Fraud Operations / Financial Crime Units, Compliance & Risk, Technology / Engineering, and Product and Data teams

What you Will Bring:

• 2-3 years’ experience working as a Business Analyst within fraud, financial crime, or risk analytics environments
• Strong understanding of fraud typologies (e.g. card fraud, payment fraud, account takeover, mule activity) and experience supporting fraud detection, analytics, or decisioning initiatives
• Exposure to fraud platforms such as Featurespace, TSYS, or similar detection systems
• Strong data analysis capability with hands-on experience using SQL and large datasets
• Working knowledge of data flows, data models, and system integrations across fraud platforms and upstream source systems
• Ability to analyse complex problems and define structured, data-driven solutions
• Experience working in fast-paced delivery environments with multiple dependencies
• Proactive, detail-oriented approach with focus on quality and completeness of requirements
• Proven experience in senior stakeholder management across Fraud, Operations and related functions
• Ability to clearly articulate complex fraud and data concepts to both technical and non-technical audiences to be a bridge between fraud operations, data teams, and technology stakeholders

Why Work for AIB:

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include;

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about AIB’s PACT – Our Commitment to You.

Key Capabilities

• Collaborates 
• Eliminates Complexity 
• Develops & Empowers 
• Data Insight

• Requirement Analysis 
• Customer Communication 

If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Sarah Lyons, at careers@aib.ie  for a conversation.

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie

Disclaimer: 

Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.  

Application deadline : Tuesday 14th July 2026