Fraud Decision Manager

At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll treat colleagues and customers with fairness and Show Respect, and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact.

Role: Fraud Decision Manager, Dublin

Location/Office Policy:  Central Park, Office Centric

• Would you like to play a leading role in a team whose ambition is to become a world class fraud function, exceptional at developing talent and turning information into insights? 
• Do you enjoy collaborating with cross functional teams and influencing business direction with data-backed evidence? 
• Do you actively seek opportunities for innovation and continuous improvement?

What is the Role:

We are seeking a highly capable and technically strong Fraud Decision Manager to lead the fraud decisioning capability within AIB. This role sits within the Fraud Intelligence structure and is accountable for the performance, optimisation, and governance of fraud decisioning across Cards Fraud, Payments Fraud, and Trend Analytics.

The role combines deep experience in data science, fraud analytics, model development, implementation, and governance with strong people leadership and stakeholder management. The successful candidate will lead a team responsible for developing and enhancing fraud rules and models, turning fraud data into actionable control changes, and ensuring that fraud decisioning is effective, scalable, and governed in line with business, regulatory, and risk requirements.

Key accountabilities:

• Lead the end-to-end fraud decisioning capability across Cards Fraud, Payments Fraud, and Trend Analytics, ensuring joined-up ownership of rules, models, analytics, and performance.
• Apply domain knowledge in financial fraud to review and enhance existing anomaly detection, fraud rules, and machine learning models across payments and card fraud use cases.
• Oversee the development, validation and post-live monitoring of fraud models and decisioning changes.
• Lead the translation of fraud-risk, regulatory, operational, and business requirements into effective decisioning controls, use cases, and system enhancements.
• Use MI, fraud trends, and operational data to identify emerging risks, optimise thresholds, improve alert quality, and strengthen control effectiveness.
• Provide clear governance and performance reporting on fraud controls, model outputs, KPIs, and emerging threats to relevant stakeholders.
• Lead and develop a multi-disciplinary team spanning fraud decisioning, trend analytics, and control optimisation.
• Collaborate with Fraud Operations, Financial Crime Units, Compliance & Risk, Technology / Engineering, Product, and Data teams to deliver scalable fraud solutions.

What you Will Bring:

• 8–10+ years’ experience in analytics, data science, model development, or decisioning within banking or financial services.
• Strong hands-on experience with machine learning-based detection systems, including development, validation, deployment, and post-live monitoring.
• Strong understanding of fraud typologies such as card fraud, payment fraud, account takeover, and mule activity.
• Hands-on expertise in SQL, Python, and Big Data tools such as Databricks, with the ability to work with large and complex datasets.
• Exposure to fraud platforms such as Featurespace, TSYS, or similar fraud detection systems.
• Strong understanding of data flows, data models, and system integrations across fraud platforms and source systems.
• Proven ability to lead technical teams, manage senior stakeholders, and communicate complex fraud and data concepts to both technical and non-technical audiences.

Why Work for AIB:

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include;

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about AIB’s PACT – Our Commitment to You.

Key Capabilities

• Customer First
• Performs and Transforms
• Develops & Empowers
• Data Insight
• Technical Leadership
• Risk Technology and Tools

If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Sarah Lyons, at careers@aib.ie  for a conversation.

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie

Disclaimer: 

Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.  

Application deadline : Monday 3rd August 2026