Data Analyst, London/Manchester/Belfast

Location/Office Policy:  St Marys Axe, London, Hardman Street Manchester or Ann Street, Belfast

Hybrid Working: 3 days per week in base location

• Would you like to work in a collaborative environment where your analytical skills help drive customer improvements?
• Are you keen to shape the future of banking through data-driven innovation

• Can you frame business requirements in technical terms and extract code for the desired solution?

What is the Role:

We’re looking for a curious and detail-oriented Data Analyst to join our Technology & Data Team. You’ll play a key role in extracting complex financial data supporting a team in delivering insights that delivers regulatory compliance and strategic decision-making across AIB, ensuring we deliver good customer outcomes.

Who are we?

We’re AIB. Our purpose is to back our customers to achieve their dreams and ambitions. That goes for our employees too. We’re made of small teams where you have the chance to shine. Reporting to the UK Data MI Team lead, you will play an integral role in helping shape and deliver our customer experience strategies across AIB.

Key accountabilities:

• Utilise advanced data transformation skills to deliver data sets to meet business requirements of identifying trends, insights and opportunities to drive customer improvements.
• Able to manage and prioritise various ad-hoc or strategic data initiatives.
• Use Data Extraction tools from the AIB Data Warehouse, analysing and reporting data to meet business requirements.
• Monitor and report on key customer and regulatory metrics, ensuring data integrity and alignment with FCA and PRA regulation.
• Support the translation of data into actionable insights and communicate key findings to senior management and committees.
• Collaborate with UK Customer Experience teams to ensure data accuracy and integrity. This will include validating data sources, cleanse datasets, and applying robust quality checks before analysis.
• Submit and manage data requests via the enterprise data warehouse, ensuring timely access to accurate and relevant dataset
• Demonstrates a comprehensive knowledge of project management principles and methodologies, including agile frameworks
• Responsible for maintaining Jira boards to support project management
• Collaborate with the data engineering team to plan, prioritise and facilitate the automation process
• Support with business acceptance testing / user acceptance testing during automation phase

What you Will Bring:

• Proven technical experience in data extraction and reporting, preferably in the financial services sector.
• Good analytical and problem-solving skills with a high attention to detail.
• Good communication and interpersonal skills, with the ability to communicate complex data sets clearly to both technical and non-technical audiences.
• Strong proficiency with data tools such as SQL (mandatory), Excel (mandatory), Power BI (optional)/ Qlikview (optional)
• Proficiency with agile tools like jira; JQLs
• Ability to collaborate with cross-functional teams to support data-driven decisions.
• Ability to multitask and work well under pressure and meet tight timescales whilst ensuring quality and accuracy of output

Why Work for AIB:

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include.

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about AIB’s PACT – Our Commitment to You.

Key Capabilities

• Data Analysis - Extracts, and supports the analysis and interpretation of data to reach conclusions and/or present insights and findings
• Data Visualisation - Demonstrates ability to use the features of technology applications and tools to create and build visually impactful end-user outputs
• Technical Communication/Presentation - Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.

• Customer Focus -   Building relationships with internal stakeholders, delivering customer focussed insights to support the delivery of good customer outcomes

• Collaborates - Works closely with cross functional teams daily to deliver and support data-driven decisions.
• Eliminates Complexity- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Sarah Lyons, at careers@aib.ie  for a conversation.

 AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie

Disclaimer:

Unsolicited CVs sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.  

Application deadline: Wednesday 25th March 2026