Infrastructure Engineer

About Goodbody 

Goodbody is a leading financial services firm, committed to serving and growing client relationships for 150 years. We are a full service, investment-led business offering wealth management, asset management, investment banking and private equity services. Our staff of over 400 work in offices across Dublin, London, Cork and Galway. We’re proud to offer prospective employees a professional, collegial work environment that encourages diversity of thought and background. Our reputation in the Irish market for putting customers first is as consistent as the company’s long-standing commitment to giving back to the communities that we work in. 

About the Infrastructure Engineer role 

We have an exciting opportunity for an Infrastructure Engineer to join our dynamic Information Technology team. In this role, you will play a key part in supporting and enhancing the core infrastructure that underpins our business operations. Working closely with senior IT professionals, you will gain hands-on experience with enterprise technologies, contributing to the security, stability, and scalability of our IT environment while developing your skills in a collaborative and inclusive financial services firm. 

Infrastructure Engineer Accountabilities include 

• Assist IT Infrastructure & Service Management staff with daily operational tasks  

• Perform Firewall rule changes and mange internet whitelisting requests  

• Support application control & restriction policies (e.g. App Locker)  

• Conduct routine Active Directory Administration (user/group management, GPO’s etc.)  

• Monitor and maintain endpoint security and compliance  

• Assist with patch management, software deployment and Windows build deployment using SCCM  

• Actively engage in Change & release management ensuring alignment to required change governance structure and procedures  

• Assist with Third Party Risk Management including changes management for existing vendors, vendor onboarding and ongoing supplier management   

• Act as point of escalation / level 3 support for IT Service Support team.  

• Support incident and request resolution in line with ITIL practices.  

• Document procedures and continually contribute to knowledge base articles and documentation libraries  

Qualifications and Experience 

• 1 – 2 years in a similar IT support or infrastructure role  

• Exposure to enterprise IT environments, preferably in financial services or similarly regulated industries.  

• Hands-on experience with basic infrastructure tasks such as user provisioning, network access control, and endpoint configuration.  

• Familiarity with IT security principles and best practices.  

• PowerShell scripting for automation and administration tasks.  

• Palo Alto Next-Generation Firewalls (basic rule management and monitoring).  

• Microsoft Active Directory and Group Policy.  

• Microsoft SCCM (System Centre Configuration Manager).  

• Windows Server and Windows 10/11 environments.  

• Microsoft Azure and AWS concepts such as Virtual Machines / EC2, Virtual Networks, Storage.  

• Basic understanding of networking concepts (TCP/IP, DNS, DHCP). 

• Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Fundamentals, AWS Fundamental, or similar) are advantageous.  

• Willingness to pursue further certifications in infrastructure and security.  

• Degree or diploma in Computer Science, Information Technology, or a related field.  

Ideal Characteristics 

• Strong oral and written communication skills, with the ability to make a positive impact and to influence others to deliver service to the business  

• Very high level of inter-personal and relationship building skills with a focus on delivering consistent levels of customer service.  

• Very high levels of accuracy and attention to detail are mandatory.  A commitment to high standards in the administration and operational tasks is essential.  

• A drive to deliver results and respond resourcefully to opportunities and challenges through dedication dependability and the taking of prompt action.  

• A high level of analytical ability with an innovative approach to problem solving and a creative mind-set towards the use of technology.  

• Ability to identify and analyse issues/problems, develop solutions and use judgment to make sound and dependable decisions.  

• Ability to prioritise and plan to efficiently achieve goals and to be dependable in consistently delivering reliable results.  

• A commitment to the applicant's own self-development and to that of others. 

Goodbody is focused on helping our employees thrive, and we do this by bringing to life our Employee Value Proposition (EVP) ‘Together we prosper’. Our firm’s purpose is to create long-term prosperity, and we cannot execute on our purpose without the right talent at Goodbody. To make sure we attract and retain industry-leading, passionate and inspiring talent, we’ve built a vibrant culture based on inclusion, opportunities to grow and a commitment to ‘do the right thing’, one of our core values. We live this by offering:  

• Regular employee events through our universal inclusion programme fostering a sense of belonging and celebrating differences. And an ‘always on’ approach to social, financial, mental and physical wellbeing.   

• A benefits package that includes a generous pension scheme, educational sponsorship and health insurance, along with a hybrid working model to promote better work/life balance 

• Opportunities to give back through sustainability initiatives, volunteering and on-site and online meetings with our charity partners 

Goodbody is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.  Reasonable accommodations are offered at every stage of our recruitment process. Should you have a reasonable accommodation request please include a note in your application or email us directly at HR@Goodbody.ie   

Please read the Goodbody Recruitment Privacy Notice. By submitting your personal data to us, you acknowledge that you have read and understood this Privacy Notice and agree to the use of your personal data in line with this. We will only use the information that we collect about you lawfully in accordance with the Data Protection Acts, 1988 and 2003 and the EU General Data Protection Regulation (GDPR).  

Appointment to this role is subject to the candidate's eligibility to work in Ireland. Where agency assistance is required, our Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Goodbody by recruitment agencies will not be accepted for this role. Goodbody operates a direct sourcing model and where agency assistance is required, the HR team will engage directly with our recruitment partners.  

Goodbody Stockbrokers UC, trading as Goodbody, is regulated by the Central Bank of Ireland. In the UK, Goodbody is also subject to regulation by the Financial Conduct Authority. Goodbody is a member of Euronext Dublin and the London Stock Exchange. Goodbody is a member of the group of companies headed by AIB Group plc.