Wealth Management Operations

Wealth Management Operations Executive – Client Support Services

About Goodbody

Goodbody is a leading financial services firm, committed to serving and growing client relationships for 150 years. We are a full service, investment-led business offering wealth management, asset management, investment banking and private equity services. Our staff of over 400 work in offices across Dublin, London, Cork and Galway. We’re proud to offer prospective employees a professional, collegial work environment that encourages diversity of thought and background. Our reputation in the Irish market for putting customers first is as consistent as the company’s long-standing commitment to giving back to the communities that we work in.

About the WM Operations Executive role:

This role is based in the Operations department of Goodbody, the Client Support Services department is an amalgamation of our traditional Middle Office, with our Account Opening, Account maintenance and Pension Administration teams. This is a vibrant and exciting area, it maintains an environment of evolution, strategic foresight and staff development. Client Support Services is an area for career Operations persons to grow, develop and be rewarded in a supportive and professional division.  

WM Operations Executive Accountabilities include:

• Providing support and guidance to the Wealth Management Department on a broad spectrum of matters e.g. Client Due Diligence (CDD) requirements for all client types and jurisdictions, technical client on-boarding queries, reviewing of tax documents
• Ensuring that client account opening documentation meets all regulatory and internal requirements, and creating the account on relevant systems with the appropriate settings
• Managing all changes to client profiles, ensuring that all changes are in line with regulatory/internal requirements and that the required documentation meets the required standard
• Cyclical review of client accounts and management of any renewal paperwork required e.g. identity documents, financial information etc.
• Periodic report reviews, including trading activity reports, and investigation and reporting of exceptional items, for AML purposes
• Correction of trading errors and processing of financial write-offs and the management of supporting paperwork.
• Management of the various fee charging processes for the Wealth Management Department, ensuring timely and accurate charging.

• Management of the monthly valuations process for the Wealth Management department.
• Preparation of monthly management information (KPI) reports.
• Keeping abreast of all new/revised legal/operational matters affecting the department and assessing the impact of same on the day to day running of the department
• Various ad-hoc projects as they arise.

Qualifications and Experience:

• Candidates should have a minimum of 3 year's relevant industry experience.
• Previous experience of working in a CDD / AML role
• Candidates should be proficient in Microsoft Office principally Word and Excel
• Full training will be provided on systems in use in the department where required.
• The LCOI or Professional Diploma in Compliance is desirable but not essential.
• Completed or willingness to complete the Professional Certificate in Stockbroking qualification

Ideal Characteristics:

• You have excellent organisational and administration skills; ability to prioritise workload and multitask, with flexibility to switch between tasks as necessary.
• You have high levels of accuracy and attention to detail with proven ability to work to deadlines.
• you have excellent communication and interpersonal skills with a confident and professional demeanour
• You bring an enthusiastic approach to work, with the ability to work well in a team environment and on own initiative with limited supervision.
• You have an aptitude to interpret regulations and regulatory guidance notes and provide guidance on their application.

Goodbody is focused on helping our employees thrive, and we do this by bringing to life our Employee Value Proposition (EVP) ‘Together we prosper’. Our firm’s purpose is to create long-term prosperity, and we cannot execute on our purpose without the right talent at Goodbody. To make sure we attract and retain industry-leading, passionate and inspiring talent, we’ve built a vibrant culture based on inclusion, opportunities to grow and a commitment to ‘do the right thing’, one of our core values. We live this by offering:

• Regular employee events through our universal inclusion programme fostering a sense of belonging and celebrating differences. And an ‘always on’ approach to social, financial, mental and physical wellbeing. 
• A benefits package that includes a generous pension scheme, educational sponsorship and health insurance, along with a hybrid working model to promote better work/life balance
• Opportunities to give back through sustainability initiatives, volunteering and on-site and online meetings with our charity partners

Goodbody is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.  Reasonable accommodations are offered at every stage of our recruitment process. Should you have a reasonable accommodation request please include a note in your application or email us directly at HR@Goodbody.ie  

Please read the Goodbody Recruitment Privacy Notice. By submitting your personal data to us, you acknowledge that you have read and understood this Privacy Notice and agree to the use of your personal data in line with this. We will only use the information that we collect about you lawfully in accordance with the Data Protection Acts, 1988 and 2003 and the EU General Data Protection Regulation (GDPR).

Appointment to this role is subject to the candidate's eligibility to work in Ireland. Where agency assistance is required, our Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Goodbody by recruitment agencies will not be accepted for this role. Goodbody operates a direct sourcing model and where agency assistance is required, the HR team will engage directly with our recruitment partners. 

Goodbody Stockbrokers UC, trading as Goodbody, is regulated by the Central Bank of Ireland. In the UK, Goodbody is also subject to regulation by the Financial Conduct Authority. Goodbody is a member of Euronext Dublin and the London Stock Exchange. Goodbody is a member of the group of companies headed by AIB Group plc.

For AIB Employees: Please note there are specific controls in place for transfers between AIB and Goodbody. Goodbody is part of AIB Group and you must inform your AIB line manager and HR BP in advance of making an application to Goodbody.