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HR Systems Support, Dublin

Date: 24-Nov-2018

Location: Dublin, D, IE

Company: Allied Irish Bank

Job Title: HR Systems Support Official

Location: Dublin

This role is being offered on a Permanent basis.

 

Who you are

The HR Systems Support team is part of the wider HR Direct team and provides Technical Support, 2nd level support and Business Analyst expertise to the HR Direct teams and the HR Community. The team manage and support all the HR Systems including SAP, Successfactors and Beqom, and the many interfaces between these systems and with other IT Systems. The HR Business Analyst will be part of the Systems Support team working closely with HR, Payroll and IT, and is responsible for analysis, design and testing of software solutions based on projects, and enhancement requests in our application landscape.

 

Your next challenge

 

  • System Technical Support: Provide 2nd Level support for users who need direction, instruction or general help with all our systems.
  • Work with technical teams and external providers to resolve issues.
  • Assistance with technical tasks such as testing, dataloading and monitoring integrations.
  • Responsible for driving HR Data Quality.

 

What you’ll need

  • 18 months experience on HR systems (SAP, Successfactors, Workday, CoreHR, Oracle). Training will be provided on appropriate systems.
  • Advanced Microsoft Excel and Word skills
  • A minimum of 18 months experience working in a similar role

 

Please note: The Minimum Education requirements for entry to AIB is 5 passes in the Leaving Certificate (or equivalent), to include a pass in English and Maths. These must be achieved at either Ordinary or Honours Level. Confirmation of this will be sought if successful for the role.

 

What else should you demonstrate?

As part of the selection process, the successful applicant will be expected to demonstrate the competencies reflected below.

  • Communication & Influencing – Possesses strong verbal and written communicating skills, and presents information in a clear, well prepared and logical manner to inform
  • Customer Service – takes personal responsibility for delivering with discretion and integrity the highest level of customer service that exceeds customers’ expectations
  • Problem Solving and Decision Making – Identifies and analyses issues and problems arising, contributes to the development of solutions, and uses judgement to make sound and dependable decisions.
  • Planning and Priority Setting – Schedules and prioritises own work to meet objectives, performs tasks effectively and efficiently, and balances team and individual priorities by working flexibly.

 

Who we are

AIB is a dynamic and diverse place to work. We are changing from the inside out to become a bank people can believe in. And by people, we mean our employees as well as our customers.

 

We’re one of Ireland’s biggest banks, but that doesn’t mean you’re just a number when you work here. We’re organised enough to have small teams focussed on one big initiative. Whether we’re analysing data, developing an app or, lending money, we are all focussed on our customers. 

 

In each team you’ll find leaders who focus as much on people as they do on function. Here, anyone who is responsible for managing people is called a people leader, not a manager. That shows our commitment and focus on the development and engagement of the people who work here.

 

You’ll find a mix of age, race and gender, where everyone has an opportunity to reach their potential. You’ll find a culture of openness, positivity and respect where everyone has a voice.

 

We are looking for the best experienced people as well as graduates. We will match your energy and enthusiasm with empowerment so that together we can build a culture that break the conventions of what our customer and employees expect of a bank.

 

What’s next?

If you meet the minimum criteria and would be interested in this exciting opportunity please click apply and complete the online application. If you require further information on this role contact Kathy Kiernan from the Talent Acquisition team on 01-7726268 or email careers@aib.ie.

 

Disclaimer

AIB does not accept resumes from headhunters, placement agencies or other suppliers that have not signed a formal agreement with us. Our engagement with recruitment agencies is restricted to specified hiring needs and will not accepted without direct engagement with Resourcing Team.  Therefore, any resume received from an unapproved supplier will be considered unsolicited.


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