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Collections Official

Date: 14-Nov-2018

Location: Sandyford, D, IE

Company: Allied Irish Bank

Role: Junior Collections Official (23 month contract) 

Location: Sandyford 

 

 

Are you looking for an opportunity to learn how to help customers in difficulty?

Do you have that natural phone manner?

 

We’re looking for someone who will:

  • Be the personal point of contact for our customers.
  • Contact customers in relation to their accounts.
  • Answer their questions over the phone, quickly and efficiently.
  • Have the information to hand that they need.
  • Keep everything according to the rules and regulation we have to work under.

 

Who are we?

We’re AIB. A strong Irish bank packed with purpose - to back our customers to achieve their dreams and ambitions. That goes for our employees too. We’re made of small teams where you have the chance to shine.

 

Why join us?

We are excited about how we have changed our focus. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. We are building a culture that breaks the conventions of what our customer and employees expect of a bank.

Does this sound like something that you want to be part of?

 

What will you get? 

A fantastic foundation in the finance industry. You’ll get experience of credit skills and be helping to make decisions about loans to customers. We’ll train you before and during the job.

You can join our team without having experience of working in a bank. We have roles for people who want that first step in their career.

 

You will need to show us that you:

  • Work as part of a team
  • Engage well with customers
  • Focus on results
  • Communicate well when you talk to customers and write to them
  • Work through problems and solve them
  • Plan your work and decide what’s the first thing to do and the most important thing to do
  • Work on a shift covering 9am - 8pm Monday to Friday and one in every four Saturdays *shift rotation below
  • Have a minimum of five passes in the Leaving Certificate including English and Maths at either honours or ordinary level. We will ask you to prove these results.

 

If you’ve worked in financial services before, that will help, but it’s not necessary.

 

If you feel you have what it takes, click apply and fill in the online application form. If you would like more information Lisa Burch from the Talent Acquisition Team can help. You can contact her on 01-6415651 or email careers@aib.ie

 

We operate from the hours of 9:00-20:00.

Week 1 – Monday to Friday – 9.00 to 4.30pm

Week 2 – Monday to Friday – 9.00 to 4.30pm

Week 3 – Monday to Thursday 11.30am until 8.00pm ,Friday 10.00am - 6.00pm & Saturday 9.00am – 1.00pm

Week 4 – Monday to Thursday 09.00am until 5.30pm & Friday 10.00am – 6.00pm

 


Job Segment: Bank, Banking, Collections, Accounts Receivable, Recruiting, Finance, Human Resources

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