Head of Business & Corporate Credit Products, Dublin

Location/Office Policy: Central Park, Sandyford, Dublin 18.  We have a hybrid working model, which will include a blend of onsite and remote working.

• Are you a business leader with experience in Product, Change or Project Management?
• Are you interested in joining our Credit Products Team to deliver robust Customer First solutions and implement strategic change initiatives, in an agile environment to support our Business Customers?

What is the role:

Products, Retail has responsibility for relevant products within our four core Product families, which include: Mortgage, Credit, Current & Deposit, and Payments & Cards.  Products has a Group-wide remit and is a key enabler of customer centric propositions and the delivery of the bank’s regulatory, sustainment and strategic agenda.  We want to be renowned for providing reliable and simple products that deliver fair outcomes for customers in an environment where our business and people thrive. 

A vacancy now exists for the Head of Business & Corporate Credit Products, reporting into the Head of Credit Products.  This role presents an exciting opportunity for an experienced leader to join the Credit Products team, working closely with colleagues across AIB including Retail, Capital Markets, UK, Legal, Risk, COO and CTO.

Key Accountabilities:

• Product Management: Responsible for product lifecycle management activities of the Business & Corporate Credit product suite, from launch to withdrawal, ensuring evolving Customer and Business needs are met.  Responsible for ensuring the integrity of the product suite, alignment with the risk management framework, relevant regulations and legislation and that adequate controls are in place to manage the product related risks within risk appetite.    
• Leadership: Lead and develop a team of product management professionals and subject matter experts.
• Functional strategy & delivery: Develop the credit products strategy and deliver the future product roadmap. Identify opportunities for transformation / improvement and influence design future state at senior levels.
• Collaboration: Work with colleagues and external partners or parties, actively sharing ideas and encouraging collaboration.
• Problem Solving & Decision Making:  Anticipate and analyse issues, make informed decisions and recommendations, take corrective action and manage changing priorities.  Manage the risk profile of the product suite.
• Culture and Conduct: Champion a Customer First culture in support of our purpose, strategic ambition and brand values, by ensuring processes and procedures consistently promote good outcomes for all our customers.

What You Will Bring:

• Minimum of 5 years’ experience in Product Management or a similar role, with a strong understanding of product lifecycles and customer-focused delivery.
• Proven ability to build strong relationships with internal and external stakeholders, effectively collaborating across business areas.  Strong negotiation, influencing and communication skills. 
• Strong understanding of Consumer and SME lending regulations.  Knowledge of credit products, processes and systems an advantage.
• A strong leader and a quick learner who can adapt to changing priorities and opportunities.
• Commercially astute, with an understanding of the factors that contribute to the lending market and how these factors are built into product delivery.

Why Work for AIB:

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include;

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about AIB’s PACT – Our Commitment to You.

Key Capabilities:

• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Negotiation and Influence: Engages in discussion to reach an agreement and create outcomes, affecting the action, behaviours, or opinions of others.
• End-to-End Thinking: Takes a whole systems approach to analyse business issues and implements holistic solutions, ensuring that linkages between structure, people, process and technology are made.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Mia Coyne, at careers@aib.ie  for a conversation.

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at  careers@aib.ie

Disclaimer:

Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.  

Closing Date: 20th May 2025