IT Delivery Manager, Core Banking Tribe and Customer Credit Transformation Programme, Dublin

Location/Office Policy:  Central Park, Dublin / Hybrid

• Are you interested in being at the  forefront of transforming our core banking & credit systems in a dynamic and innovative environment?
• Does the chance to Lead a talented, cross-functional team dedicated to delivering high-quality, customer-centric solutions interest you?.
• Do you enjoy a hybrid working model with flexibility and a collaborative office culture in Central Park, Dublin?

What is the Role:

• We are seeking a driven and ambitious Senior Agile Product Owner with a strong background Technology Delivery and Core Banking to drive the delivery of the bank’s strategic credit products to our customers.  The role will report in to the Corporate Delivery Lead for Core Banking.
• As a Senior Agile Product Owner, you will be responsible for managing the delivery of core banking solutions across various Agile squads. You will coordinate efforts among multiple teams, facilitating collaboration and ensuring alignment on project goals. You will regularly be required to problem solve and unblock teams so that we deliver the best product we can to our customers.

Joining our team offers an incredible opportunity to work in a dynamic and flexible hybrid model at our collaborative office in Central Park, Dublin. As a member of our team, you will play a pivotal role in driving the delivery of the bank’s strategic credit products, contributing to major programme transformations and technology deliveries in the Core Banking sector.

You will have the chance to work with a diverse group of talented professionals, coordinating efforts among various Agile squads and facilitating collaboration to ensure alignment on project goals. This role allows you to problem-solve and unblock teams, ensuring we deliver the best possible products to our customers.

You will be responsible for creating, managing, and tracking multiple plans across Tribes, reporting regularly to senior stakeholders. The role also involves managing technology vendors and multiple bank partners, with a focus on large-scale, multi-million euro investment programmes.

Overall, joining our team means being at the forefront of innovative banking solutions, working in a supportive and challenging environment, and having the opportunity to make a significant impact on our customers and the organization.

Key accountabilities:

• Engages and manages stakeholders, be sensitive to their needs, yet comfortable to challenge where appropriate.  Presents potential solutions to senior stakeholders. Influences the overall solution recommendations and defines outcomes.
• Guides multi-disciplinary squads and collaborates with them to achieve agreed outcomes and to ensure solutions meet the customer /business requirements. Provides and supports the implementation of solutions by engaging effectively with stakeholders and acts as a link between stakeholder groups.
• Takes a proactive role in the analysis of business requirements and problems, identifying available options for consideration together with a recommended course of action.
• Work as part of a team with internal and external partners/vendors, demonstrating strong ability to collaborate and work through complex issues & challenges to find suitable customer focussed solutions.
• Provide strategic direction and subject matter expertise inputs into solution design, challenging status quo, legacy business processes etc. with emphasis on standardisation, simplification & automation of processes and technology.
• Creates and clearly communicates product backlog items to ensure transparency to stakeholders. Prioritises and orders backlog items. Anticipates issues, makes informed decisions and recommendations, takes corrective action and manages changing priorities.

• Co-ordination of solutions and delivery plans from other Tribes needed to deliver an end to end solution for our customers.
• Foster collaboration between functional and technical leads to translate product requirements into robust technical solutions, ensuring alignment with AIB’s Technology strategy.

What you Will Bring:

• Minimum of 7 years of experience as a Delivery Lead/Agile Product Owner, preferably in the banking or financial services sector
• Proven Project Management skills and the ability to manage plans and budgets.
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
• Capable of building strong relationships with teams and key stakeholders
• Proven experience working in Agile environments.
• Strong analytical and problem-solving abilities, with a data-driven mindset.
• Familiarity with product management tools (e.g., JIRA, Confluence) and Agile methodologies.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities

Why Work for AIB:

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include;

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about AIB’s PACT – Our Commitment to You.

Key Capabilities

Behavioural Capabilities:

1. Customer First
2. Leadership
3. Strategic Mindset
4. Results Focused

Technical Capabilities:

1. Communication & Influencing
2. Problem Solving & Decision Making
3. End to End Thinking

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie

Disclaimer: 

Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.  

Application deadline : 09/07/2025

Location/Office Policy:  Central Park, Dublin / Hybrid

• Are you interested in being at the  forefront of transforming our core banking & credit systems in a dynamic and innovative environment?
• Does the chance to Lead a talented, cross-functional team dedicated to delivering high-quality, customer-centric solutions interest you?.
• Do you enjoy a hybrid working model with flexibility and a collaborative office culture in Central Park, Dublin?

What is the Role:

• We are seeking a driven and ambitious Senior Agile Product Owner with a strong background Technology Delivery and Core Banking to drive the delivery of the bank’s strategic credit products to our customers.  The role will report in to the Corporate Delivery Lead for Core Banking.
• As a Senior Agile Product Owner, you will be responsible for managing the delivery of core banking solutions across various Agile squads. You will coordinate efforts among multiple teams, facilitating collaboration and ensuring alignment on project goals. You will regularly be required to problem solve and unblock teams so that we deliver the best product we can to our customers.

Joining our team offers an incredible opportunity to work in a dynamic and flexible hybrid model at our collaborative office in Central Park, Dublin. As a member of our team, you will play a pivotal role in driving the delivery of the bank’s strategic credit products, contributing to major programme transformations and technology deliveries in the Core Banking sector.

You will have the chance to work with a diverse group of talented professionals, coordinating efforts among various Agile squads and facilitating collaboration to ensure alignment on project goals. This role allows you to problem-solve and unblock teams, ensuring we deliver the best possible products to our customers.

You will be responsible for creating, managing, and tracking multiple plans across Tribes, reporting regularly to senior stakeholders. The role also involves managing technology vendors and multiple bank partners, with a focus on large-scale, multi-million euro investment programmes.

Overall, joining our team means being at the forefront of innovative banking solutions, working in a supportive and challenging environment, and having the opportunity to make a significant impact on our customers and the organization.

Key accountabilities:

• Engages and manages stakeholders, be sensitive to their needs, yet comfortable to challenge where appropriate.  Presents potential solutions to senior stakeholders. Influences the overall solution recommendations and defines outcomes.
• Guides multi-disciplinary squads and collaborates with them to achieve agreed outcomes and to ensure solutions meet the customer /business requirements. Provides and supports the implementation of solutions by engaging effectively with stakeholders and acts as a link between stakeholder groups.
• Takes a proactive role in the analysis of business requirements and problems, identifying available options for consideration together with a recommended course of action.
• Work as part of a team with internal and external partners/vendors, demonstrating strong ability to collaborate and work through complex issues & challenges to find suitable customer focussed solutions.
• Provide strategic direction and subject matter expertise inputs into solution design, challenging status quo, legacy business processes etc. with emphasis on standardisation, simplification & automation of processes and technology.
• Creates and clearly communicates product backlog items to ensure transparency to stakeholders. Prioritises and orders backlog items. Anticipates issues, makes informed decisions and recommendations, takes corrective action and manages changing priorities.

• Co-ordination of solutions and delivery plans from other Tribes needed to deliver an end to end solution for our customers.
• Foster collaboration between functional and technical leads to translate product requirements into robust technical solutions, ensuring alignment with AIB’s Technology strategy.

What you Will Bring:

• Minimum of 7 years of experience as a Delivery Lead/Agile Product Owner, preferably in the banking or financial services sector
• Proven Project Management skills and the ability to manage plans and budgets.
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
• Capable of building strong relationships with teams and key stakeholders
• Proven experience working in Agile environments.
• Strong analytical and problem-solving abilities, with a data-driven mindset.
• Familiarity with product management tools (e.g., JIRA, Confluence) and Agile methodologies.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities

Why Work for AIB:

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include;

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about AIB’s PACT – Our Commitment to You.

Key Capabilities

Behavioural Capabilities:

1. Customer First
2. Leadership
3. Strategic Mindset
4. Results Focused

Technical Capabilities:

1. Communication & Influencing
2. Problem Solving & Decision Making
3. End to End Thinking

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie

Disclaimer: 

Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.  

Application deadline : 09/07/2025