Administrator, Credit Management Operations - London / Belfast

Date: 04-Jul-2022

Location: Belfast / London, GB

Company: Allied Irish Bank

Role:  Administrator, Credit Management Operations, AIB UK


Location:  Optional location: Ann Street, Belfast or Undershaft, London


This role is being offered on a full-time basis.  


Credit Management Operations plays an integral role in supporting our customer facing colleagues to enable the business goals and strategies to be achieved.  


Are you experienced in delivering strong customer service with meticulous attention to detail? Can you help us continue our journey to eliminate complexity, drive consistency and develop efficiencies whilst supporting our colleagues and customers?


We’re looking for someone who:


  • Demonstrates a ‘can do’ attitude and can contribute positively to our teams that support the lifecycle of credit applications once approved. This includes the instruction, maintenance and perfection of security, issuance of contract documentation and fulfilment and draw down of facilities ensuring all terms and conditions are correct.
  • Demonstrate effective communication and negotiation skills. Role will include regularly liaising with external professionals (Solicitors) and front-line colleagues.
  • Following successful completion of training; provide advice and guidance on the various stages within the perfection of lending relating security and/or preparation of contract documentation and fulfilment of credit facilities.
  • Can contribute to a robust risk and control framework that seeks to minimise risks, focuses on prevention and delivers effective solutions as required.
  • Champions a Customer First culture in support of our Purpose, strategic ambition and Brand Values, by ensuring processes and procedures consistently promote good outcomes for all our customers.
  • Maintain accurate records to a professional standard across all IT platforms.
  • Support an operational and lean-based view of the business and business environment.
  • Delivers results in a challenging, varied and dynamic role.


Who are we?

We are AIB. A strong Irish bank packed with purpose - to back our customers to achieve their dreams and ambitions. That goes for our employees too. We are made of small teams where you have the chance to shine.


This role is for AIB UK, a growing UK specialist bank, servicing retail, SME and corporate customers in Great Britain and Northern Ireland. In Great Britain, we concentrate on corporate banking. In Northern Ireland, we offer business banking, personal banking and mortgages.


Why join us?

We are excited about how we have changed our focus. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. We are building a culture that breaks the conventions of what our customer and employees expect of a bank.


Does this sound like something that you want to be part of?


You will need to show us that you can/have:

  • Proven level of teamwork and ability to consistently deliver results.
  • Capacity to negotiate with successful outcomes for bank and customer
  • Good communication skills.
  • Deliver a high standard of customer service in all customer interactions with emphasis on delivering quality customer experiences.
  • To build good working relationships and demonstrate your commitment to the team.


If you feel you have what it takes, click apply and fill in the online application form. If you would like more information, the Talent Acquisition Team can help. You can contact by email  at

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