Customer Service Specialist, Northern Ireland (Multiple Locations)

Date: 14-Jan-2022

Location: Belfast, GB

Company: Allied Irish Bank

Role: Customer Service Specialist


Location: AIB NI – roles available across the province including Belfast, Derry, Enniskillen and Newry


Who you are?

You are an ambitious school leaver, graduate or final year student with an a keen interest in acquiring an excellent experience by joining AIB NI bank which is part of AIB UK and AIB Group, one of Irelands leading finance services organisations.


At AIB NI we are looking for talented, energetic and motivated individuals to join our highly dynamic teams. If having the customer at the centre of everything we do excites you, we want you to come and help us deliver a first class experience for our customers. In return we are committed to bringing out the best in you.


Who we are?

AIB NI is a dynamic, diverse and fun place to work. We are changing from the inside out to become a bank people can believe in. And by people, we mean our employees as well as our customers.

We ensure that we have the right talent, skills and capabilities within the organisation to support accountable, collaborative and trusted ways of working. We promote a culture of diversity and inclusion, where people can be at their best.


If successful we will help you develop the behaviours that will accelerate your growth In AIB. We offer rotations into different areas and different roles, providing you with plenty of opportunities to expand your experience, your knowledge and build your network across the organisation.


What’s in it for you?

  • Competitive salary
  • Targeted training and coaching programmes
  • Flexible hybrid working (where the role permits)
  • Rotations across different areas of AIB NI
  • An assigned People Leader to mentor and help you develop
  • The opportunity to work & network with experienced professionals as the bank and wider industry goes through an exciting period of change and growth


About Rotations

Our emphasis for new entrants includes rotations in branch banking, mortgages and client services. We are therefore looking for dynamic individuals who like to be challenged and learn quickly.


What you’ll need

  • A-Levels (minimum A, B, B) or Honours Degree
  • Flexible and adaptable approach to working
  • Good team player and has the ability to cope in a changing environment


What’s next?


If you feel you have what it takes, click apply and fill in the online application form. If you would like more information, Mark Hayden from the Talent Acquisition Team can help. You can contact him by emailing


By when?  Closing date is Friday 28th January 2022

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