Team Lead, Senior Sales & Advisory, Retail Banking, South Mall

Date: 22-Nov-2022

Location: Cork, IE

Company: Allied Irish Bank

Role: Team Lead - Sales & Advisory

Location: AIB 66 South Mall Group, Co. Cork

 

This role is being offered on a Permanent basis.

 

Summary of role:

We want to be customer focussed and dynamic, driven by empowered people and an agile mind-set and approach, with teams executing brilliantly every day, consistently out-performing the market and generating value for AIB.

Your focus will be to deliver on the Service Quality, Efficiency and Retail Sales agenda of the Branch at AIB South Mall, ensuring the highest quality customer experience that clearly differentiates AIB from its competitors. 

 

We’re looking for someone who can:

  • Lead and manage the Branch Sales & Advisory Team to achieve income and sales targets with particular emphasis on the key SME and Personal segments as part of the overall effort to achieve the Branch financial goals.
  • Lead, coach, develop and motivate the Sales & Advisory team to achieve their goals underpinned by a drive for high performance, positive engagement, acknowledgement, candid feedback and team work.
  • In conjunction with the Branch Manager, manage, develop and implement the Customer Service Agenda with emphasis on delivering a consistently high quality customer experience.
  • Sustain a strong culture of compliance, controls and operational, credit & risk policies and procedures displaying AIB Leadership Behaviours at all times.
  • Build strong relationships with key internal partners and stakeholders and external influencers. Be present in the community.

 

Who are we?

We’re AIB. A strong Irish bank packed with purpose - to back our customers to achieve their dreams and ambitions. That goes for our employees too – everything starts with you. We’re made of small teams where you have the chance to shine, so whoever you are, whatever you dream of, we back you.

 

Why join us?

We are excited about how we have changed our focus. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. We are building a culture that breaks the conventions of what our customer and employees expect of a bank.

 

Does this sound like something that you want to be part of?

 

You will need to show us that you can/have:

  • Can demonstrate competency in providing sales leadership support to a team ensuring all members are clear on performance expectations in relation to sales and customer engagement activity.
  • A good track record in leading a team to create capacity to capitalise on sales opportunities.
  • Has encouraged the engagement and motivation of staff by providing honest, fair and frequent feedback, which focusses on continuous improvement and the development of skills and competencies.
  • Holder of full QFA or working towards this.

 

If you feel you have what it takes, click apply and fill in the online application form. If you would like more information from the Talent Acquisition Team, you can contact them by email careers@aib.ie.

 

By when?  Closing date is Tuesday 6th December 2022


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