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Asset Stocking Finance Administrator, Business & Customer Services, Dublin

Date: 13-Jun-2019

Location: Dublin, IE

Company: Allied Irish Bank

Role Title: Asset Stocking Finance Administrator

Location: BankCentre, Ballsbridge, Dublin             

This role is being offered on a full time permanent basis.    

Do you a proven ability in providing an exceptional level of customer service? Do you have experience building and maintaining relationships with internal stakeholders and business partners?

 

The Team

AIB Finance & Leasing (F&L) is the specialised Asset Finance business unit within AIB. As an established business unit within Distribution, F&L is focussed on retaining its position as the premier provider of asset finance to Personal, SME & Corporate customers.

A Vacancy now exists within the Vendor & Intermediary team

Asset Stocking Finance is a finance solution provided to Vehicle & Asset distributors, suppliers and Intermediaries to fund their stock.  The role is to provide operational support to our existing customer network, various relationship management teams across the bank and liaise with the wider F&L Mobile sales force to assist in on-boarding new customers. You will carrying out operational tasks through the Wholesale finance system including reviewing and approving assets for funding, daily & monthly reporting, ongoing control and monitoring. This is primarily a customer service & operational excellence focussed role with responsibility to efficiently deliver a strong customer experience with positive outcomes for our customers.

We’re looking for someone who will:

  • Day to day operational activities, including reviewing and approving assets added to the system for pay-out in a timely manner

Support F&L/RM’s in suitability of the proposition for the customers need

  • Preparing contracts and on-boarding new customers once credit approval is in place.
  • Provide Operational and management support by compiling regular monthly new business performance MI
  • Customer service & operational efficiency – Support customers by deliver quality customer experiences, maintaining excellent standards of customer service including appropriate turnaround times
  • Continually liaise with all key Internal & External stakeholders to meet all business, risk and reporting requirements.
  • Strong adherence to risk control and monitoring process and procedures 

 

Who are we?

We’re AIB. A strong Irish bank packed with purpose - to back our customers to achieve their dreams and ambitions. That goes for our employees too. We’re made of small teams where you have the chance to shine.

Why join us?

We are excited about how we have changed our focus. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. We are building a culture that breaks the conventions of what our customer and employees expect of a bank.

Does this sound like something that you want to be part of?

 

You will need to show us that you can/have:

  1. Proven commitment to providing excellent customer service in an empathetic, professional manner with both internal and external customers at all levels
  2. Proven experience of building and maintaining relationships with internal stakeholders and business partners.
  3. Proven ability to multitask, to prioritise and complete work effectively, within tight deadlines and to a very high standard with the flexibility and adaptability to changes in the working environment
  4. A proactive attitude with proven high energy levels and a strategic view of customer service goals
  5. Be a constructive and active member of the Vendor & Intermediary Team.

 

Please note: The Minimum Education requirements for entry to AIB is 5 passes in the Leaving Certificate (or equivalent), to include a pass in English and Maths. These must be achieved at either Ordinary or Honours Level. Confirmation of this will be sought if successful for the role.

If you feel you have what it takes, click apply and fill in the online application form. If you would like more information Lisa Burch from the Talent Acquisition Team can help. You can contact her on 01-6415651 or email careers@aib.ie.

By when?  Closing date is 26th of June 2019


Job Segment: Financial, Bank, Banking, Risk Management, Relationship Manager, Finance, Customer Service

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