Business Analyst, Change Operations, Dublin

Date: 09-Sep-2022

Location: Dublin, IE

Company: Allied Irish Bank

Role: Business Analyst, Change Operations

Location: Central Park, Leopardstown/ Hybrid Working


This role is being offered on a permanent basis.


Summary of role

Your role will be part of the AIB Change Team who provide Business Analyst capabilities to the organisation. The Change team are comprised of AIB staff, strategic partners and contract staff working together in a dynamic and fast-moving environment. As a Business Analyst, you will conduct business analysis of “as is” and “to be” processes, clearly capturing requirements and capabilities to address business challenges.  This is a great opportunity for someone who wants to further develop and enhance their skillset.


We are looking for someone who can

  • Will engage with various business stakeholders to identify, understand and document detailed business requirements for IT solutions and/or business process change.
  • Deliver agreed prioritised change initiatives on the Change Agenda which spans multiple systems and stakeholder communities. This may mean working on solo initiatives or alternatively driving / working as part of a team depending on the scale of the change involved.
  • Support the business model in delivering change (system and/or process change) in an agile, robust and structured manner whilst adhering to relevant Group policies and processes and in particular those relating to Risk and Compliance.  
  • Takes a proactive role in the analysis of business requirements and problems, identifying available options for consideration together with a recommended course of action and document work using the required standards, methods and tools.
  • Definition of Business requirements/user story elicitation for IT enabled change, ‘As is’ and ‘To be’ mapping
  • Arranges and conducts stakeholder meetings, workshops and presentations for a variety of audiences, demonstrating consistently high quality communication and persuasive skills. This includes the accurate documenting of meetings /workshops outcomes in a timely manner
  • Takes ownership for completing goals, meeting required deadlines.
  • Has a good understanding of one or more of the organisations core business processes and the underlying data used to support these processes.
  • Proactively defines, constructs and executes acceptance tests for automated systems, in a thorough and reliable manner.
  • May oversee responsibilities for BAs as part of delivery phase
  • Work as part of a team with internal and external partners, demonstrating strong ability to collaborate and work through complex issues to find suitable customer focussed solutions.
  • Has very strong communication skills and the ability to work with a diverse team and listen to and respect the views of colleagues, ensuring relevant parties are kept informed when working through design and solutioning for issues that may arise.


Who are we?

We’re AIB. A strong Irish bank packed with purpose - to back our customers to achieve their dreams and ambitions. That goes for our employees too – everything starts with you. We’re made of small teams where you have the chance to shine, so whoever you are, whatever you dream of, we back you.


Why join us?

We are excited about how we have changed our focus. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. We are building a culture that breaks the conventions of what our customer and employees expect of a bank.


In AIB, we are currently transitioning to our Hybrid Model and teams who have been working remotely are now returning to the office 2 days per week.  We intend to progress our fuller hybrid working plans in the coming months, where onsite days are focused on purposeful attendance, prioritising time to collaborate, connecting with our teams and wider colleagues.


Does this sound like something that you want to be part of?


You will need to show us that you can/have:

  • 2+ years’ experience in a Business Analyst Role
  • Degree qualification preferred with a relevant professional qualification in Business Analysis (e.g. PMI-PBA, CAP)
  • Capable of building strong relationships with teams and key stakeholders
  • Experience in problem solving across multiple functional areas.
  • Excellent written and verbal communication skills.
  • Experience in overseeing work of other team members.


If you feel you have what it takes, click apply and fill in the online application form. If you would like more information, Conor Kearney from the Talent Acquisition Team can help. You can contact them on


By when?  Closing Date : Tuesday 4th October 2022


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