Business Assessor, Haven Mortgages, Level 2, Central Park/Hybrid

Date: 14-Mar-2023

Location: Dublin, IE

Company: Allied Irish Bank

Role Title: Mortgage Credit Assessor – Haven Morgages

Location: Central Park, Sandyford & home based


This role is being offered on a permanent basis.


Do you want to develop your career in one of Irelands leading financial institutions?


Summary of role:

Haven Mortgages is part of the AIB Group of companies and Haven customers have the comfort of knowing that their mortgage is backed by one of Ireland's best known financial services organisations.

Haven Mortgages are available exclusively through appointed and authorised mortgage intermediaries.

We are an innovative, digital and streamlined bank where we put the customer first in everything we do. Our employees live the brand values which encourage working better together and empowering each other. If you share these values AIB could be the place for you! AIB is a market leading bank with over 200 locations across the country, and has a major role to play in the growth and success of the Irish economy.


Opportunities now exist in Haven Mortgages for suitably qualified candidates. We are seeking individuals who have an interest in pursuing a career developing strong credit and relationship management skills.


Key Responsibilities and Accountabilities:

  • Assess and recommend allocated mortgage credit applications on a daily basis ensuring compliance with the prevailing Mortgage Lending Policies, processes and procedures.
  • Ensure timely turnaround of assessment in line with the prevailing SLAs in place.
  • Establish and maintain strong relationships with all Haven Stakeholders, Intermediaries, Underwriters and Business Managers
  • Develop and maintain strong customer service, result focus and compliance
  • Focused and able to work to tight deadlines in a busy and demanding work environment
  • Ability to be flexible and versatile in your role


Minimum Criteria for this role:

Shortlisted candidates will require:

  • Previous experience in a credit assessment/underwriting role is essential.
  • Previous experience of team work and dealing with customers is beneficial.
  • QFA/APAs desirable or a commitment to undertake the relevant QFA/APA exams


We are interested in hearing from candidates who ideally possess the following:

  • Credit assessment and credit management skills.
  • Strong analytical skills together with an ability to think and act laterally and creatively.
  • An ability to work on own initiative and interact as part of a highly motivated team.
  • Self-motivated individual who has a proven history of prioritising, planning and working well under pressure in order to meet deadlines.
  • Excellent attention to detail
  • An energetic and enthusiastic approach to all tasks


Competencies Associated with this Role

As part of the selection process, successful applicants will be expected to demonstrate the AIB Behaviours and the professional and technical competencies reflected below


  • Communication and influencing – genuine two-way communication to achieve consensus and progress
  • Customer Relationship Management – Engaging the Customer and adding value
  • Leadership – leading the business through change and ambiguity
  • Planning and priority setting – getting things done effectively and efficiently
  • Results focus – achieving results resiliently
  • Teamwork and collaboration – working together to deliver results


If you feel you have what it takes, Click Apply and fill in the online application form. If you would like more information, the Talent Acquisition Team can help. You can contact them at


By when?  Closing date is Tuesday 28th March 2023

Job Segment: Recruiting, Mortgage, Relationship Manager, Bank, Banking, Human Resources, Finance, Customer Service