Customer Treasury Services Lead, Dublin

Date: 14-Jan-2022

Location: Dublin, IE

Company: Allied Irish Bank

Role Title: Customer Treasury Services Lead


Location: Dublin (Hybrid Working)


This role is being offered on a permanent basis.


Summary of role:

Customer Treasury Services (CTS) is responsible for the distribution of Treasury, Trade and Cash Management solutions. Enabling and working with AIB’s Distribution segments to deliver a comprehensive Treasury offering to clients in Ireland and the U.K.


The role holder is required to deliver a first class Treasury service to internal and external customers to deliver on their objectives:

  • Retain and grow product volumes within their customer portfolio
  • Grow their customer portfolio numbers through new customer acquisition
  • Manage the market and regulatory risk within their portfolio


Key Responsibilities and Accountabilities:

  • Under direction of their CTS – Team Lead develop and execute an ongoing customer engagement program to maintain a deep understanding of their portfolio customers’ Treasury risk profile.
  • Utilise this knowledge to deliver a proactive service to their customer portfolio by interpreting the impact or potential impact, of market movements on customers’ Treasury risk profile.
  • Guide and support their customer portfolio in the choice and use of Treasury products to mitigate their Treasury risks.
  • Build a collaborative relationship with the Distribution Segment Business Units where their customer portfolio resides to ensure we seamlessly deliver for our existing customers, and grow our business by identifying new Treasury customers, as One AIB.
  • Contribute to the high performance team culture within CTS that is consistent with the Values and Core Behaviours of the Bank.
  • Ensure that AIB adheres to all regulation impacting the sale of foreign exchange and interest rate products in each jurisdiction.
  • Maintain and contribute to the incremental improvement of our 1st line of defence risk framework.
  • Work with peers to develop an holistic proposition that meets the needs of our existing and target Business customers.


Who are we?

We’re AIB. A strong Irish bank packed with purpose - to back our customers to achieve their dreams and ambitions. That goes for our employees too. We’re made of small teams where you have the chance to shine.


Why join us?

We are excited about how we have changed our focus. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. We are building a culture that breaks the conventions of what our customers and employees expect of a bank.


Does this sound like something that you want to be part of?


You will need to show us that you can/have:

  • 3 years of broad Treasury experience, with specific experience of foreign exchange markets
  • 3 years of experience working in a sales environment developing deep customer relationships
  • Likely to have attained a 3rd level education
  • Hold APAs in Investments, Regulations and Loans or a commitment to their completion in an accelerated timeline
  • Evidence of building effective internal relationships across segments


If you feel you have what it takes, Click Apply and fill in the online application form. If you would like more information the Talent Acquisition Team can help. You can contact them by email


By when? Closing date is 28th January 2022

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