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Head of Operations, Strategy & Change, Group Internal Audit, Dublin

Date: 09-Jul-2019

Location: Dublin, IE

Company: Allied Irish Bank


Role:                     Head of Operations, Strategy & Change - Group Internal Audit

Location:             2 Heuston South Quarter, St Johns Road West, Dublin 8

This role is being offered on a Permanent basis.


The Team- About Group Internal Audit at AIB

Group Internal Audit is not your typical audit function. We’re on an ambitious journey to create the best function we can for AIB and our people.  Through our audit charter, we operate independently as the third line of defence to provide assurance to our stakeholders on the adequacy and effectiveness of AIB and its subsidiaries, governance, risk management and internal control environment.

Most importantly, we believe that great people are the key to our success. This is why we work hard to build a team of empowered individuals who are driven to excel through collaboration, inclusion and diversity; embracing the unique strengths and insights everyone brings.

We are a group of 70+ professionals operating in Ireland and the UK, who always aim for the highest quality. To get the best from our people we support and embrace flexible working arrangements to provide an empowering environment where people get the job done through managing their own time.

The Head of Operations play a key role in the effective operation of the audit function on a day to day basis as well as driving a strategic agenda to maintain continuous progress within the function.  The role is seen a key member of the Audit Management team and  sits at both the Audit Management Team (AMT) meetings and the Strategic Audit Leadership Team (SALT) meetings on a weekly basis.

We’re looking for someone who can:

Management of the Office of the Group Head of Internal Audit

Management of all reporting and updates required by the Chairman, the Group CEO and the Company Secretary on behalf of the Group Head of Internal Audit. These include the monitoring of all inputs into the Leadership Team, Group Risk Committee, Board Risk Committee, Audit Committee and AIB Board.

Support and facilitate the Group Head of Internal Audit and his SALT in organising and discharging the Group Internal Audit strategic programme of work including timely delivery of quality audit deliverables throughout the year.

Resolve or direct the resolution of key matters as they arise; act as a proxy for the Head of Group Internal Audit when required to.

Stakeholder Engagement/Representation

Preparation of position papers/briefing papers/working papers for internal and external stakeholder engagement, e.g. AIB Leadership Team, AIB Board, and regulators. Influence positive and proactive relationships with the functions across AIB for Group Internal Audit.  Representation of Group Internal Audit at fora and working groups to ensure the message and strategic agenda of Group Internal Audit is represented effectively.

Quality Assurance and Methodology

Develop and maintain the Quality Assurance and Improvement Programme for Group Internal Audit and liaise with external co-source partners regarding the provision of quality assurance services. 

Own the Group Internal Audit methodology and drive the continuous improvement of the methodology, at all times ensuring compliance with the Institute of Internal Audit Standards.


Influence the Group Internal Audit strategy, working closely with senior business colleagues and shaping the definition of the solutions to underpin the business strategy.  Lead and participate in projects/reviews as necessary to enable the business meet its objectives.

Audit Management Team

Chair the AMT meetings on a weekly basis and maintain minutes and action plans.  Represent the AMT when presenting agenda items at the SALT weekly meeting.

Financial Management

Manage the Group Internal Audit department's performance in relation to budget and headcount.

Risk Management

Manage the Risk and Control Assessment process for Group Internal Audit and ensure that any operational loss events or near misses are recorded correctly and on-time.

Ensure that Group Internal Audit remain in compliance with all applicable internal Policies and Procedures e.g. Information Security, Data Protection, Conflicts of Interest etc. and external regulations e.g. IIA and GDPR etc. . Oversight of all access reviews within Group Internal Audit.

Service Management

Manage the provision of services from internal and external providers, including subject matter experts and additional staff.


Oversight of the on boarding and leaver’s process within Group Internal Audit.

Who are we?

We’re AIB. A strong Irish bank packed with purpose - to back our customers to achieve their dreams and ambitions. That goes for our employees too. We’re made of small teams where you have the chance to shine.

Why join us?

We are excited about how we have changed our focus. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. We are building a culture that breaks the conventions of what our customer and employees expect of a bank.

Does this sound like something that you want to be part of?

You will need to show us that you can/have:

  • Experience at a managerial level in financial services in internal audit or similar function
  • Prior experience of operating in a regulated financial services firm and understanding of current regulatory framework and its requirements
  • Experience in supporting strategy development
  • Budgeting and financial management experience
  • University qualification and relevant professional qualification such as accountancy, audit or risk preferred


Please note: The Minimum Education requirements for entry to AIB is 5 passes in the Leaving Certificate (or equivalent), to include a pass in English and Maths. These must be achieved at either Ordinary or Honours Level. Confirmation of this will be sought if successful for the role.

If you feel you have what it takes, click apply and fill in the online application form. If you would like more information Noelle Ryan from the Talent Acquisition Team can help. You can contact her on 01-6415969 or email

By when?  Closing date is 31st  of July





Job Segment: Audit, Operations Manager, Internal Audit, Law, Finance, Operations, Legal

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