Junior Business Analyst, Dublin

Role Title: Business Analyst – Mortgage Change

Location: Central Park, Leopardstown/Hybrid Working

This role is being offered on a permanent basis.

Are you customer and solution focused with an analytical mind?

Summary of Role

Products, Retail has responsibility for our four core Product sets i.e. Mortgage, Personal & SME Credit, Current & Deposit Accounts, and Payments & Cards across all our brands (AIB/EBS/Haven/AIBGB). Products has a Group-wide remit and is a key enabler of customer centric propositions and supports the delivery of the bank’s Regulatory, Sustainment and Strategic agendas. In Products, we want to be renowned for providing reliable and simple products that deliver fair outcomes for customers in an environment where our business and colleagues thrive.

A vacancy now exists in Products, for a Junior Business Analyst, on the AIB Mortgage Change team.

The Mortgage Change teams work hand in hand with the Mortgage Products teams to deliver Regulatory and Sustainment IT related change to the Mortgage Systems.

We’re looking for someone who can:

• Deliver agreed prioritised change initiatives on the Mortgage Change Agenda which spans multiple systems and stakeholder communities. This may mean working on solo initiatives or alternatively driving / working as part of a team depending on the scale of the change involved
• Support the Mortgage business model in delivering change (system and/or process change) in a robust and structured manner whilst adhering to relevant Group policies and processes and in particular those relating to Risk and Compliance. 
• Influence the prioritisation of change initiatives, identifying  any  key dependencies which may impact the overall delivery and ensuring that these are accounted for and addressed in advance of  implementation
• Anticipate and address problems, challenges and issues as they arise and escalate to appropriate project / programme leads when necessary
• Delivery of a periodic change release plans for Mortgages in conjunction with the full change management team, IT and all other impacted stakeholders.  This includes all aspects of lifecycle planning from conceptual design through to solutions  delivery

You will need to show us that you have:

• Excellent written and verbal communications with proven experience in influencing and managing stakeholder expectations
• Detail oriented with good organisational skills
• Self-starter with a passion for delivery who works off own initiative
• Project experience involving Business and IT would be an advantage Experience in and a  practical understanding of  Agile change delivery method.
• Mortgage process knowledge would be an advantage

Life at AIB

At AIB, we have a clear purpose - to back our customers to achieve their dreams and ambitions. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. That goes for our employees too.

We are building a culture that breaks the conventions of what our customer and employees expect of a bank.

We are committed to offering our colleagues choice and flexibility in how we work and live.  Our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.  More details on our hybrid working arrangements and expected office attendance for your role will be provided to you during the recruitment process.

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard for Diversity and Inclusion. We work to ensure that AIB is a place where diversity is welcome, everyone can thrive, and inclusion is a universal experience.  Our working environment is one in which talented individuals of all backgrounds can realise their full potential, enjoying rewarding careers in the service of our customers.

If you feel you have what it takes, click apply and fill in the online application form. If you would like more information, the Talent Acquisition Team can help. You can contact him/her on email careers@aib.ie.

By when?  Closing date is 5th June 2023