Business Advisor Support, Letterkenny

Date: 23 May 2023

Location: Letterkenny, IE

Company: Allied Irish Bank

Role: :  Business Advisor Support – BBBN

Location: Letterkenny, Co. Donegal


This role is being offered on a permanent basis.


  • Would you be interested in developing a career in Business Banking?
  • Are you comfortable helping customers face to face?
  • Would you like to work as part of a progressive team?


About the Role:

In Retail SME, our purpose is to be the trusted partner that backs our Customers, enabling and empowering the Businesses in our Community to prosper. The North West Business Banking team is a dynamic team that works together to drive business in the community. A vacancy now exists for a Business Advisor Support on the team.


Key Responsibilities Include:

  • Working as part of a team to deliver the Business Banking proposition to our customers.
  • Delivering excellence in customer care and outstanding service.
  • Building and strengthening client relationships by delivering for our clients.
  • Supporting Business Advisors in the delivery of specific financial objectives.
  • Preparing credit proposals across all lending products & credit management of existing exposures.
  • Credit: Preparation of credit documentation in conjunction with Relationship Managers for onward analysis by the lending team. Ensure all credit reviews are done in a timely fashion. All credit related operations to be maintained to the highest standards.
  • Wealth: To work with your Business Advisor on the preparation of appropriate documentation for all wealth related meetings and to attend same.
  • Client Engagement: Respond to all client enquiries in a professional and timely manner.
  • Education: Ensure all educational qualifications are maintained and up to date. Complete all internal Comet courses in advance of specified closing date.
  • Culture and Conduct: Champions a Customer First culture in support of our Purpose, strategic ambition and Brand Values, by ensuring processes and procedures consistently promote good outcomes for all our customers.


What you will bring:

  • Education: Relevant regulatory accreditation, e.g. APA/QFA (or grandfathered)
  • Minimum of 12 months banking experience preferably with credit analysis experience
  • Strong interpersonal and communication skills 
  • Works well in a team environment
  • A strong sense of customer service


Life at AIB

At AIB, we have a clear purpose - to back our customers to achieve their dreams and ambitions. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. That goes for our employees too.

We are building a culture that breaks the conventions of what our customer and employees expect of a bank.


We are committed to offering our colleagues choice and flexibility in how we work and live.  Our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.  More details on our hybrid working arrangements and expected office attendance for your role will be provided to you during the recruitment process.


AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard for Diversity and Inclusion. We work to ensure that AIB is a place where diversity is welcome, everyone can thrive, and inclusion is a universal experience.  Our working environment is one in which talented individuals of all backgrounds can realise their full potential, enjoying rewarding careers in the service of our customers.


If you feel you have what it takes, click apply and fill in the online application form. If you would like more information or have any special requirements or needs that would support you during the recruitment process then please contact the Talent Acquisition Team at


By when?  Closing date is 6th June



Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.

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