Business Services Analyst - Business Services Team, Nationwide

Date: 20-Jan-2023

Location: Nationwide, IE

Company: Allied Irish Bank

Role: Business Services – Credit Specialist


Location: Nationwide


This role is being offered on a full-time basis.


Are you interested in working on a centre of excellence team to deliver faultless execution for Customers?

Would you like to be part of a National Team involved in credit management activities? 


The Business Services Team within Business Banking is a team of specialists working collaboratively across AIB to deliver excellence in customer service. This is delivered through our customer-centric Centres of Excellence across 3 areas – Credit Services, Fulfilment and Client Services.


Our team is made up of approx. 50 people located in a number of locations across Ireland. Our team enables and supports our customer facing colleagues in Capital Markets through providing streamlined value for money services, resolving complex issues and leading business process improvement initiatives. 


The Business Services – Credit Services Team ambition is to operate a centre of excellence as part of the Credit Journey combining accuracy and efficiency to deliver faultless execution.


We’re looking for someone who can:

  1. Prepare Credit Applications including Security Valuation & Analysis in relation to Annual Reviews & Interim Reviews.
  2. Prepare Out of Course Grade Applications.
  3. Monitor & Action Key Business Milestones & Covenant Testing through the Lending Control Diary
  4. Monitor and initiate action on all SME Regulated activities within required timelines
  5. Support the update of Credit Related Processes and Procedures
  6. Escalate any significant issues identified appropriately to ensure swift resolution
  7. Contribute to the achievement of Credit Metric KPIs on an ongoing basis.



Life at AIB


At AIB, we have a clear purpose - to back our customers to achieve their dreams and ambitions. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. That goes for our employees too.

We are building a culture that breaks the conventions of what our customer and employees expect of a bank.


We are committed to offering our colleagues choice and flexibility in how we work and live.  Our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.  More details on our hybrid working arrangements and expected office attendance for your role will be provided to you during the recruitment process.


AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard for Diversity and Inclusion. We work to ensure that AIB is a place where diversity is welcome, everyone can thrive, and inclusion is a universal experience.  Our working environment is one in which talented individuals of all backgrounds can realise their full potential, enjoying rewarding careers in the service of our customers.


If you feel you have what it takes, click apply and fill in the online application form. If you would like more information or have any special requirements or needs that would support you during the recruitment process then please contact the Talent Acquisition Team at


You will need to show us that you can/have:

  1. Ideally a Degree and/ or QFA
  2. Credit application preparation, Credit assessment & Credit management experience
  3. Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail, accuracy and speed of delivery in order to provide exceptional customer service.
  4. A demonstrated an ability to build and develop strong and collaborative relationships – both internally and externally
  5. Knowledge of Regulatory Requirements.



If you feel you have what it takes, click apply and fill in the online application form. If you would like more information Noelle Ryan from the Talent Acquisition Team can help. You can contact her by  email


By when?  Closing date is 6th February 2023





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